1. Introduction
This Privacy Policy explains how Kalvo, operated by Puppets Media, collects, uses, and protects your personal information when you use our platform and related services.
2. Information We Collect
We collect information you provide directly and automatically when you use Kalvo:
- Account Information: name, email, phone, password.
- Usage Data: IP address, device type, browser, activity logs.
- Billing Data: payment details, billing address (processed securely via third-party providers).
- Communication Data: support messages or inquiries.
3. How We Use Your Information
We use collected data to:
- Create and manage user accounts.
- Provide, improve, and secure the Service.
- Send important notifications and updates.
- Analyze usage for performance and troubleshooting.
- Comply with legal obligations.
4. Cookies and Tracking
We use cookies and analytics tools (such as Google Analytics) to understand user behavior and improve Kalvo.
You can control cookies through your browser settings.
5. Data Sharing and Third-Party Services
We may share limited data with:
- Email & Cloud Providers: for authentication and notifications.
- Analytics & Payment Gateways: to process transactions and analyze usage.
- Legal Authorities: if required by law.
We never sell or rent personal data.
6. Data Retention
We retain your data as long as your account is active or needed to comply with legal obligations.
You may request deletion of your account and associated data by contacting support@kalvo.app.
7. Data Security
We implement industry-standard measures to protect your information, including encryption, secure connections (SSL), and restricted access.
8. Your Rights
Depending on your location, you may have rights to:
- Access, correct, or delete your data.
- Withdraw consent for processing.
- Request a copy of your stored data.
Send such requests to support@kalvo.app.
9. Children’s Privacy
Kalvo is not intended for users under 18.
We do not knowingly collect information from minors.
If you believe a child’s data was provided, contact us to delete it.
10. International Data Transfers
Data may be processed on servers outside your country but with adequate safeguards in place, in compliance with Indian and international privacy standards.
11. Updates to This Policy
We may modify this Privacy Policy at any time.
12. Contact
For privacy questions, contact:
📍 Puppets Media, India